Instead, DCF provides only mileage reimbursement of 45 cents per mile and an annual vehicle insurance allowance of $871.55. The IRS’ latest standard mileage rate for transportation or travel ...

Florida DCF call center wait time nears one hour for Spanish speakers, ... 45% of the calls the group made got dropped before reaching a live ... Florida Phoenix maintains editorial independence.

Spanish-speaking Latino households trying to reach Florida's Medicaid call centers are facing hours of delays, new research shows, jeopardizing their ability to provide crucial information that ...

10 Investigates found DCF-run mental health hospitals Florida State Hospital in Chattahoochee and Northeast Florida State Hospital in Macclenny are so understaffed, some employees are working an ...