The guidance new hires receive in their first few months can shape their approach to messaging, strategy and collaboration ...

This is the step where we hook, where we drive habituation. Audiences need to “try before they buy,” and this is a really fun step of the audience role. It’s when we work on a newsletter that becomes ...

I’m pleased to announce that Bryan Flaherty is taking on an important new masthead role as Head of Audience.

Audience Council England members help to advise the BBC Trust, the BBC’s governing body, in order to ensure that the views of audiences in England are brought to bear on the work of the Trust.