For example, if your balanced scorecard reports only the number of training hours completed by your employees, that may not reflect how many employees are ready to move into leadership roles. If ...

Gathering scorecard data is vital to developing a scorecard that accurately measures marketing agency performance. Some methods involve retrieving factual data such as sales expenses and revenues ...

Examples include the turnover rate among staff members, the difference between the district’s budget and expenses, ... Balanced scorecards even are used to change the behavior of school boards.

In today’s complex health and human services environment, well-run organizations are under intense pressure to deliver care of the highest quality while also contending with the kinds of financial, ...

No matter how much we advocate the science of marketing, its art has not disappeared. Take the balanced scorecard, for instance. In the tradition of marketing creativity, a graphical document—the ...

The Department of Veterans Affairs’ IT office is developing a new set of metrics to measure the agency’s success managing a cloud-driven digital transformation across several of its most important ...

The balanced scorecard provides us with a model with which we can perform this mapping. The scorecard’s framework addresses four domains where metrics can be applied: Financial; ...

We analyze balanced scorecard data from a convenience store chain, Store24, during the implementation of an innovative, but ultimately unsuccessful, strategy. Quarterly strategic reviews, based in ...