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South Africa Contact Centre Operations Industry 2024, Featuring Profiles of 30+ Players Including CCI, Merchants, Sigma Connected, Teleperformance and StarTek - ResearchAndMarkets.com ...
Daily Maverick on MSN14d
Don’t bot against the human touch — why AI won’t replace Africa’s call centre jobsContact centres are booming on the continent despite the rise of artificial intelligence. As it turns out, people want the human touch.
Busisiwe ‘Busi’ Mavuso is known as the Iron Lady of South Africa’s business sector for her willingness to call out what she sees as President Cyril Ramaphosa’s mismanagement of public assets.It is not ...
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