Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

SINGAPORE, Jan. 08, 2025 (GLOBE NEWSWIRE) -- CURRENC Group Inc. (Nasdaq: CURR) (“CURRENC” or the “Company”), a fintech and digital remittance pioneer serving millions of unbanked and underbanked ...

What are call centre solutions? Call centre solutions are integrated software and hardware systems that manage inbound and outbound customer interactions through channels such as phone, email, and ...

SAN FRANCISCO & LONDON--(BUSINESS WIRE)--Talkdesk®, Inc., a global customer experience leader for customer-obsessed companies, has been selected by LifeSearch, the UK’s leading life insurance broker, ...

The sales team is primarily responsible for reaching your company's sales targets. Others would agree that they keep businesses afloat. Led by outbound call center solutions, a sales team can improve ...

CURRENC Group Inc. has launched its SEAMLESS AI Call Centre Solutions, a range of AI-driven tools aimed at enhancing efficiency and customer satisfaction for various financial institutions, including ...

Just days after announcing the addition of artificial intelligence (AI) to RingEX, its flagship cloud business communications solution, RingCentral has extended global availability, increased adoption ...

LONDON--(BUSINESS WIRE)--Talkdesk®, Inc., a global cloud contact centre leader for customer-obsessed companies, has been selected by digital investment service Wealthify to provide a cloud contact ...

IP telephony, or voice over IP, is now commonplace in many large enterprises. So why has it not been successfully ported to an area where it can offer great benefit - the call centre? IP-based call ...

Smartz Solutions: More than just a CCaaS platform. When international brands look for the best places in the world to deliver exceptional customer service, South Africa is no longer a hidden gem. It ...