In the workplace, face-to-face conversation improves the bottom line, leads to higher productivity, and is associated with reduced stress. Recent research supports the business case for conversation.

Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...

Understanding the difference between “communication” and “conversation” can determine whether a project stays on track or veers off course. In project management, “communication” and “conversation” ...

Tension: We’re told collaboration requires constant connection, yet some workplace conversations leave us inexplicably depleted despite fulfilling our professional duties. Noise: Popular advice ...