The truth is, your attitude is the single most powerful factor in your job satisfaction. No matter what role you play in an ...

The post Your Attitude Shapes Your Job Experience appeared first on Self Employed. Recently, I came across a powerful quote ...

A year later, we’ve found that customer expectations and attitudes are in flux and, at times, seemingly at odds with each other, reflecting the complexity of our times.

How and why to reframe your attitude when providing customer service or hospitality, from author and customer service consultant Micah Solomon, and Forbes senior contributor.

Many said that the customer should have packed her own bags and some said she should have gone to the self-checkout. Other commenters, however, said that it was the cashier's job to bag the groceries.

SAN ANTONIO (June 16, 2014) -- Let's talk about customer service. It is about the Golden Rule -- "Do unto others as you would have them do unto you", and you must love Soldiers and Families ...

Indeed, measuring customer attitudes has become an industry in its own right, and such groups as J.D. Power and Associates, the University of Michigan Business School's National Quality Research ...

A,” he explained. “It was something about if a customer now heats with natural gas from Energy Co. A, then Electric Co. A won’t promote the switch to electric. If a customer received his natural gas ...

July-August 2021 We all know the old saying: “When the going gets tough, the tough get going.” It has been repeated so often it’s cliché. I’d like to suggest a variation: “When the going gets tough, ...

SupportLogic Inc., which offers artificial-intelligence-based customer support software, said on Tuesday that it raised $50 million in new funding, building on growing interest in technology that ...

We're also more willing to share our experiences in 2023, with 51% of respondents saying they would post about a positive customer service experience online. Compare that to just 31% of customers ...

DUBLIN--(BUSINESS WIRE)--The "2017 Customer Attitudes and Adoption Plans of Digital Pathology Technologies" report has been added to Research and Markets' offering. A digital pathology end-user ...