Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

A conversation with that colleague reveals important details about the prospective customer and the key contact—details the proposal team can use to angle their proposal in a certain way.

This article explores the historical evolution, strategic benefits, and future trends of CRM systems, emphasizing their critical role in business strategy.

In today’s dynamic financial landscape, banks that succeed are those that truly understand the voice of the customer. This requires more than traditional relationship management. It calls for ...

Learn how to build a powerful customer relationship management (CRM) strategy tailored for Ugandan SMEs. Discover tools, tips ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored service to customers.

The HubSpot Solutions Partner Program is a global network of experts providing services in marketing, sales, customer service ...

The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's favorite solutions in 2025.

In today’s dynamic financial landscape, banks that succeed are those that truly understand the voice of the customer. This requires more than traditional relationship management. It calls for ...