Service Organization Structure. Service organizations exist to market services rather than products. The most advantageous organizational structure for a service business is one in which employees ...

Associates For mom-and-pop-style businesses, this line of your organizational chart may be for part-time help or your customer service staff.

Oct. 28, 2010, 4:17 PM EDT / Source: GlobeNewswire VENLO, Netherlands, Oct. 28, 2010 (GLOBE NEWSWIRE) -- Vistaprint N.V. (Nasdaq:VPRT), the company that provides high-impact personalized products ...

What is customer service-specific empathy and how do you go about training for it and deploying its power? And is empathy by itself it enough to propel an organization forward?