Problems during the installation of an enterprise resource planning system at an Australia-based company have led to an estimated cost overrun of $21 million — and a claim against the software vendor, ...

Today’s enterprise landscape is pushing businesses to adopt modern, cloud-based business management solutions to help them meet current demands. The number of organizations moving to the cloud has ...

"Glitches in Payroll System Spark Furor" ... "City Fires Vendor Over ERP Implementation Problems" ... "City's Financial System Upgrade Runs Into Problems" ... "County Will Try Again to Modernize ...

Want to dodge ERP disasters? Do your homework, get everyone on the same page and lock in clear terms before you sign. ERP and complex cloud system implementations are notorious for their high rates of ...

While some talk about the Wild West of software implementation, it’s time to put some specificity around what’s going wrong out there. Unfortunately, a lot of the pain starts before a deal is even ...

In the things you must read today department check out Michael Krigsman's analysis of a bankruptcy filing by American LaFrance, a maker of custom firefighting equipment. In the filing, American ...

When deciding on a new ERP system choosing a Value-Added Reseller (VAR) as an installation partner is as important as selecting the software itself. In addition to installation services, VARs are ...

Implementing an ERP system is among the most expensive, time-consuming and complicated tasks an IT department can take on. The potential for delays and unexpected expenses lurk around every corner. To ...

Want to get a good argument going in IT circles? Ask someone about the effectiveness and return on investment of enterprise resource planning software--programs designed to integrate the scattered ...

When outside training consultants assess ERP implementations already in progress, they act very much like doctors. First they ask the patients (in this case the CIO, project teams, HR and training ...