But research also suggests that people differ in the extent to which they experience empathy. So how empathic are you? The quiz contains a total of 28 questions. Please answer them as honestly as ...

By integrating these elements, conversations can be transformed from interrogations into collaborative problem-solving.

Empathy in business allows you to see the world through the eyes of clients, customers, and even rivals. It’s about listening, not just hearing words, but truly comprehending the unspoken frustrations ...

See where you fall on this empathy scale. Using the key below, answer the questions based on how strongly you agree or disagree with the statement.

A new study suggests that people who are good at seeing things from others' perspectives are more likely to be creative in ...

Stefanie Hohl and Meghan Voss One of the greatest joys of reading together is the opportunity it creates for meaningful conversations. A ...

Add Anecdotal Evidence Understanding the story behind your users is the whole point of empathy mapping, so speak to your actual customers. Perform interviews, enlist researchers, conduct surveys. Ask ...

Ethan Guillen has spent his career working as an HIV activist to broaden access to equitable HIV medicine and other ...