IN A GOOD YEAR, THE U.S. manufacturing sector might chalkup a 4% overallincrease in productivity. At the plant level, some top-flight produc-tion operations have achieved gains of 20% or more in a 12- ...

In an age where the bottomline dictates corporate cultures and the lifestyles of people on its payroll, sometimes a simple and common-sense approach solves the complex calculations of loss and profit, ...

Nairobi — Last year, Kenya won the United Nations Public Service Award, for implementing a performance contracting process that improved "transparency, accountability and responsiveness". The award is ...

Jon Miller of Gemba Research on how to ensure the ideal process flow for Kaizen What is the ideal process flow for kaizen? This is a good question and one that reveals how common it is to struggle ...

When we say something is “not rocket science” we mean that it is not hard to figure out or to do. If managing people were as easy as rocket science I am sure a rocket scientist would have figured it ...

As senior business leaders, it’s easy to slip into thinking that our role is to provide answers to the problems facing the company. And while coming up with solutions is a critical element of good ...