So for now, here are ten of my favorite customer service quotes followed by my commentary. I don’t think anyone could have said it better than Sam Walton. (1985)(AP Photo) ...

10 Customer Experience Quotes That Spell Business Success. The only way for businesses to succeed today is to consistently enable great experiences for their customers at every touchpoint.

There's no denying that good Web design matters for creating positive customer experiences. However, your B2B clients will look beyond your website for assurance that you're the right company to meet ...

To state the obvious: A good knowledge experience is one that is efficient, convenient and complete. You get the knowledge you need, wherever you are, with as little time and effort as possible.

There is a terminology arms race in customer experience (CX) that betrays an insecurity. B2B and B2C companies are claiming to be customer-first, customer-centric, customer-focused, customer ...

Good customer experience doesn’t happen by accident. Frank Konkel | November 18, 2022 IRS Frank Konkel. Editor-in-Chief. An Office of ...