Anyone having the misfortune to pass recently through Heathrow's new Terminal 5 knows the huge project debuted as a case study in full-blown systems failure. Most reports have focused on stranded ...

British Airways customers flying through Terminal 5 at Heathrow are now benefiting from even more space and improved facilities following the opening of a new £340m third part of the terminal. The new ...

Heathrow Airport’s Terminal 5, designed by Rogers, Stirk, Harbour & Partners, officially opens tomorrow, providing air travellers with a more welcoming entry to London. It is the first new terminal at ...

‘Heathrow Terminal 5 is a zoo - I haven’t walked through the regular entrance in years.’ So says Bromley FC owner Anthony Serafino, who, instead, uses Heathrow’s ‘ultimate airport experience’ – The ...

When it first opened in 2008 passengers using the terminal experienced cancellations and long delays, with thousands of bags going astray. But in the poll, carried out by Which?, Heathrow T5 came ...

MPs slam Terminal 5 mess as "avoidable national embarrassment" MPs have told British Airways and airport operator BAA they "could and should have avoided" the Heathrow T5 baggage chaos. Both BA and ...

Bosses at Heathrow have said they cannot confirm when passengers still waiting for bags, stranded after a computer glitch, will receive them. The issues began at Terminal 5 last week and affected ...

Passengers using Heathrow's new Terminal 5 (T5) could face travel misery for a third day running after British Airways chief executive Willie Walsh said he expected there would be "some cancellations" ...