For example, the information technology infrastructure library (ITIL) looks at improving IT service management while the scaled agile framework (SaFE) looks at improving agility in delivery.

ITIL Foundation is an entry-level, addressing the fundamental elements of ITIL terms, ITIL process lifecycle. Foundation Level - It covers important ITIL concepts, basic elements, and terminologies ...

ITIL does have a reputation for being rigid and unnecessarily complex, but ITIL was never meant to be a starting point. Also, ITIL is not meant to be fully implemented across an entire organization.

One of the best pieces of news about ITIL is that the cost of implementation is relatively low because ITIL concepts are in the public domain. To get started, a minimal investment in documentation ...

Mapping ITIL concepts to storage management may seem daunting at first. The traditional ITIL material focused on servers, networks and security with almost no specific mention of storage.

The ITIL concept -- a set of books advising people how to run IT infrastructure and development -- was developed in the 1980s by the British government and has undergone different iterations over ...

While not an ITIL concept, a good change process should include assigning and tracking resources and collecting actual time incurred. You will be surprised at the total cost and how useful it ...

But the ITIL concept is centered around IT services as opposed to IT systems. It encourages company leaders and IT professionals to think of IT as a business that serves customers, not only to ...