Nearby in Sarasota, ITIL has been in place eight years — long before it gained popularity elsewhere in the U.S. “Gartner didn’t even have it on the hype-cycle chart in 2000,” says Bob ...

Linh is certified ITIL v3 and a Six Sigma Champion. She holds an Honors Baccalaureate in Commerce, International Business Management and Management Information Systems from the University of Ottawa.

India's HDFC Bank, on the other hand, has started on ITIL v3 implementation, and expects to get there in a year, according to Harish Shetty, the bank's vice president of IT.

The latest revision of the IT Infrastructure Library (ITIL) is about to become official, but even its most vocal proponents can't agree on just how long it will be before the latest version of the ...

17 July 2011 20 candidates including 4 Emirati ladies achieve ITIL v3 Expert status Injazat Data Systems announced that it has recently concluded a successful comprehensive training program to upgrade ...

Nearby in Sarasota, ITIL has been in place eight years — long before it gained popularity elsewhere in the U.S. “Gartner didn’t even have it on the hype-cycle chart in 2000,” says Bob ...