The internal and external customer nomenclature has existed for decades. The external customers don’t work for your company; they’re the folks who pay for a new install or a repair. The internal ...

Leaders can implement strategies to help customers and employees manage change more effectively. In this article, I will break down three key tactics for overcoming internal and external ...

Whether you realize or not, your business’ customer service is directed at more than one type of customer. You have external customers: the people who pay for your goods and hire your company to ...

April 3, 2017 Identifying and Managing Corporate Risk from Internal and External Stressors Tucker Arensberg, P.C. + Follow Contact LinkedIn ...

Empower employees to delight their internal and external customers, and show that the organization cares about them, whether through the allocation of tools, materials or workspaces.