In 2023, two major themes shaped much of the coverage of generative AI: Its unique capabilities in customer experience (CX) and unified communications (UC) and how enterprises should protect their ...

Let’s face it—our online lives can feel like a whirlwind of endless tabs, distracting notifications, and tasks that never seem to get done. Whether you’re trying to stay focused during work, ...

Over the past 12 months Microsoft has been rolling out a number of new artificial intelligence (AI) additions to its Excel spreadsheet program. Excel’s AI capabilities can significantly enhance your ...