AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

The Central Bank of Kenya (CBK) has joined the ranks of globally benchmarked institutions after attaining the ISO/IEC 20000-1:2018 Certification for Information Technology Service Management (ITSM).

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and ...

LONDON, August 9, 2010 /PRNewswire/ — NTT Europe (http://www.eu.ntt.com/), an ICT solutions partner and subsidiary of NTT Communications (http://www.ntt.com ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--NSFOCUS, a leader in holistic hybrid security solutions, announced today that it has achieved the ISO 20000 service management system standard. This standard ...