World’s largest call centre uses AI to ‘neutralise accent’, making staff sound less Indian
Teleperformance's Deputy CEO said that sometimes the accent of an Indian agent is hard to understand and the technology can ...
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Why This AI Startup Is The Secret Weapon For Next-Level Customer Insights
However, there are plans to eventually expand into industries like telecom, healthcare, hospitality, FMCG, and wherever large call centre setups exist. Currently, GreyLabs AI has over 10 large ...