You know that feeling when a sales rep calls a customer, promises delivery on a product that''s actually backordered, and you ...

Explore the open-source CRM platforms offering flexibility, AI automation, and complete data control for growing businesses.

Jeff is a writer, founder, and small business expert that focuses on educating founders on the ins and outs of running their business. From answering your legal questions to providing the right ...

The List, a provider of lead generation software for media buyers and marketers, is adding CRM functionality to its line of services. This new feature set joins other new functions the company is ...

I have been writing for newspapers, magazines and online publications for over 10 years. My passion is providing, in a way that is easily accessible and digestible to all, the knowledge needed for ...

It is becoming increasingly difficult to function in the modern digital economy without some form of automated customer management. Not only has ecommerce turned even the smallest business into a ...

Software companies specializing in so-called customer relationship management are adding new features to their products to let people more easily customize applications to their preferences. On ...