The order-ahead lane is for customers who placed their order using McDonald’s mobile app before arrival ... and beverage conveyor belt. Although drive-thru times are slower than they were ...

McDonald’s is reportedly planning to end its artificial intelligence-powered automated drive-thru order-taking experiment at more than 100 locations after angry customers reported receiving ...

McDonald's is pulling the plug on a test that deployed artificial intelligence to take drive-thru customer orders, with the technology showing mixed results. McDonald's told CBS MoneyWatch that it ...

McDonald's will stop using artificial intelligence to take drive-thru orders by the end of July to figure out a "future voice ordering solution by the end of the year," according to multiple reports.

Courtesy of McDonald's of North Texas Just as cars changed the way restaurants were built, inspiring the advent of the drive-thru, apps are now changing how the drive-thru operates, too.

McDonald's has been testing AI-powered ordering in its drive-thru lanes since 2019. Some restaurants use voice bots to take orders. TikTokers express frustration – and uncontrollable laughter ...

McDonald's has informed franchisees that it is ending an artificial intelligence drive-thru order taking program, a report says. In a message obtained by Restaurant Business magazine ...

(Photo by Tayfun Coskun/Anadolu Agency via Getty Images) *McDonald’s is halting its artificial intelligence-powered drive-thru rollout at over 100 locations following customer complaints about ...

On Dec. 1, McDonald’s announced the opening of a new test restaurant that aims to take the chain’s drive-thru experience into the future. McDonald's new concept location in Fort Worth ...