Owners of Western Digital’s My Cloud network-attached storage (NAS) devices are unable to use the My Cloud service and access their devices due to a hacker attack. The attack was identified on March ...

On Friday, five days into a massive outage impacting its cloud services, Western Digital finally provided customers with a workaround to access their files. Since April 2nd, the outage has prevented ...

Editor’s Note: Western Digital restored its My Cloud service on April 12. The original story follows. Western Digital has taken its My Cloud consumer cloud and backup service offline as a result of a ...

A hacker breached Western Digital and stole data, and in response, the company has shut down a wide swathe of its services which is preventing users from accessing their My Cloud files. On April 3, ...

Users of the Western Digital My Cloud service are fuming after a network breach has locked them out of their data for more than 24 hours and has put company-handled information into the hands of ...

Western Digital has released firmware updates for multiple My Cloud NAS models to patch a critical-severity vulnerability that could be exploited remotely to execute arbitrary system commands. Tracked ...

Certain device owners can use a ‘Local Access’ feature to retrieve their data while the cloud remains down. Certain device owners can use a ‘Local Access’ feature to retrieve their data while the ...