The Social Security Administration has faced ongoing criticism over its customer service delays, especially with phone wait ...

The agency, which serves 73 million beneficiaries, has struggled to improve customer service amid cutbacks, long wait times and a crashing website.

Nuñez was one of about 100 Postal Service workers and advocates who rallied outside the main post office on Broadway in Albuquerque on Thursday, holding signs that displayed chants like "S.O.S ...