Don’t automate broken processes—follow these process improvement steps first to lay a strong groundwork for automation ...

In today's macro-economic climate, most companies are running lean so they can be extra cautious of their bottom line. Unfortunately, HR departments are often seen as a cost center. However, the ...

Business performance management is a critical component of overall business success. It allows you to evaluate the overall performance of your company and identify its strengths and weaknesses. With ...

The World Bank's STEP System has a new Contract Management Module. This tutorial covers Part 2 of completing the Contract Management Plan: Recording planned Key Performance Indicators (KPIs). Click on ...