Global master data management has become a critical enabler for enterprises adopting the global business services operating ...

Transition to a platform operating model: Western Union will leverage HCLTech's AI-powered solutions, FENIX AI and AI Force, to accelerate Western Union's transition to a platform-centric ...

The goal is to create a platform that can have MSPs give feedback and engage with each other, he said. “Rather than doing the old model which is, ‘Here’s an operating system. Here’s a best ...

operators and managers looking to take the first steps toward centralization and a streamlined operating model with tools formerly only available to Funnel platform customers. Fenix is a new ...