7. "Kindness and courtesy are at the root of a positive customer experience." I wrote about this concept in my latest book, I’ll Be Back.I used different words, but the meaning is the same: Be nice!

In an effort to brighten the day of everyone who walks through their doors or opens their inbox, Katie has launched Katie’s ...

2. Turn The Best Quotes Into Instagram Reels. Get more mileage out of reviews by turning the best quotes into Instagram Reels. This is a quick and easy way to leverage a popular video format using ...

50 motivational quotes "It takes courage to grow up and become who you really are." — E.E. Cummings "Your self-worth is determined by you. You don't have to depend on someone telling you who you ...

Positive reviews can tip the scales in favor of a business, while negative reviews can provide an opportunity to address concerns and showcase excellent customer service.