At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...
TAT is how long a process takes to finish from beginning to end. This includes wasted time, and time spent waiting for ...
Preserving company processes and culture are key ingredients in a successful merger or acquisition. Consider the case of Whole Foods and Amazon. Amazon’s summer 2017 acquisition of Whole Foods ...
The implementation of a process based management system is challenging for many organizations accustomed to traditional, non-integrated, non-process based approaches to management systems. This ...
Benner, Mary J., and Michael L. Tushman. "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Academy of Management Review 28, no ...
Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by Varun Grover and M. Lynne Markus, ...