8. MAKE QUALITY ASSURANCE YOUR SECRET SAUCE. Think of quality assurance as your business’s secret sauce. You should constantly “taste test” to ensure things meet your standards.

Long, Malitz, and Ravid (1993) proposed a model based on the idea that the major purpose of trade credit is to allow buyers to assess the quality of the firm's products before paying. In this paper, ...

Release Summary Office Depot, Inc. was recognized for its outstanding product quality and service by David Weekley Homes, the nation’s largest privately held home builder.

The authors model the performance implications of product quality orientation in Chinese state-owned enterprises and test the implications on a sample of 205 state-owned enterprises. The results show ...