The broad objective of any quality management plan is to effectively and efficiently respond to customer demands by employing processes that are able to meet the quality standard expectations ...

Quality management is a comprehensive approach to building long-term success for one’s company by improving systems, procedures, and attitudes.

Total quality management (TQM) is a management strategy that emphasizes a continuous, organization-wide effort to maintain quality customer service and satisfaction. The goal of TQM is to foster ...

The new revision of the International Council for Harmonisation’s (ICH) Q9, Quality Risk Management document utilizes the word ‘effective’ many times throughout, both in the context of quality risk ...

To identify root causes, he said, firms may need to gather firm data about engagements and staffing to give them a better perspective and enable them to ask better questions. The system of quality ...

Fostering A Collaborative Quality Culture The success of eQMS hinges on a collaborative approach, breaking down silos and integrating quality management as a collective objective. In my experience ...

Practitioners preparing for the new AICPA quality management (QM) standards now have access to a practice aid designed to help their cause. The free practice aid, Establishing and Maintaining a System ...