Both Sephora and Ulta Beauty rely on younger customers and that makes changing their return policies to make them tighter a ...

With everything from slime-stained carpets to half-eaten food, people are testing Costco’s famously generous return policy ...

Some retailers only offer a 48-hour window to make returns for major appliances, while others have a more lenient return ...

Retailers understandably want to create strict returns policies to reduce instances of fraudulent or abusive claims. At the same time, a rigid strategy like “no receipt, no returns” can sour loyal ...

HOUSTON — A class-action lawsuit filed in federal court accuses Amazon of breaching its own refund policies, and KHOU 11 viewers say they’re experiencing the same thing. Since our original ...

More Retailers Are Saying, Just ‘Keep It.’ In a survey, nearly 60 percent of retailers said they had policies that refund customers for items that aren’t financially viable to send back.

A Seattle woman has gone viral after she said she tested Costco's liberal return policy by taking back a couch she had for two and a half years. "I just didn't like it anymore. We just don't like ...

Aldi’s Twice as Nice policy In her case, the cashier applied the free item to her chicken strip bag. For context, the festive spread Kell bought entitled her to a $2.79 return, and then the free ...

Pay attention to return policies In New York state, retailers are not required to accept returns, but their refund policies and whether or not they accept returns must be noticeably posted, the ...

To seek a return/refund, return your item at any Costco warehouse worldwide. Those who are unable to return a product in person can email customer service or call 1-800-955-2292.

Apple for the longest time did not offer any refunds for customers who wanted to return an e-book from iBooks. They amended this policy in 2014 that allowed customers in the EU to return them, no ...