Health plan dissatisfaction was higher among Medicaid managed long-term services and supports (MLTSS) beneficiaries who did not follow through with an intention to change health plans. Objectives: ...
Despite an industry-wide transition to value-based payment models that incentivize preventive care and proactive communication between health plans and members, commercial health plans are missing the ...
TROY, Mich.: 13 June 2023 — Vision plan providers that provide plan information to customers see a significantly higher overall customer satisfaction score than those who do not, according to the J.D.
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