hard and soft. Both types of skills are equally important and top customer service professionals are able to strike a good balance of hard and soft skills to provide the best experience possible.

Soft skills are nonacademic ... frequently hire a candidate's attitude rather than her experience. Customer Service Issues in the Restaurant Industry. Restaurant owners offer customers a ...

Identifying your set of soft skills is critical to effective professional development and for your job search. Communication, teamwork, leadership, creativity and customer service skills are some ...

Customer service is a skill that combines many other important soft skills, such as communication, problem solving, and attention to detail. Candidates that can provide timely and attentive ...

According to the analysis, the top soft skills across most industries include Critical Thinking, Service Orientation, Social Awareness, Relationship Management and Stress Tolerance ...

The customer service landscape is more challenging than ever; housing associations are often having to contend with lack of other support services in their communities, as well as overall rising custo ...

Practice your delegation soft skills by assigning administrative tasks and to-dos to your executive assistant or appropriate helper. Identify ongoing assignments or projects that you haven’t had ...