In short, Process Intelligence helps healthcare organizations break down departmental silos and uncover hidden ways to improve patient care and experience. An integrated health system customer, for ...

All these steps are put in place to ensure that a patient truly needs an expensive treatment or medication. But as more guardrails go up, the harder it is for providers to give care or patients to ...

1. Senior leadership, including the board, understands that providing a reliably positive patient experience is just as important as providing reliably high-quality clinical care. “Just like we ...

Session ID: 2025-07-30:87045143f8d1e8cb7b016a09 Player Element ID: vjs_video_3 ...

The first step to improving patient experience is to increase their access to care. The most obvious example of this is extended office hours, including early morning, evening and weekend hours.

Today, 78% of Americans still avoid or delay medical services, and 29% avoid or delay basic preventative care. When patients miss their appointments, continuity of care is interrupted.

The American Medical Association (AMA) has welcomed the Trump administration’s AI Action Plan and believes that physicians ...

Integrated care networks also support better patient outcomes, according to Spisso. At a system like UCLA Health, patients can receive primary and specialty care under the same umbrella.

SALT LAKE CITY – A new initiative aims to speed the process of bringing lifesaving medical discoveries made in University of Utah laboratories to new drugs and therapies for patients. The university's ...

Private insurers are working to ease the prior authorization process. Here's what that means. UnitedHealthcare, Kaiser Permanente and other major U.S. health insurers say they want to make it ...

WASHINGTON (AP) — Some steps the Department of Veterans Affairs has taken to address a scandal over long patient waits for care and phony records hiding delays at VA hospitals and clinics ...