Excerpted from “ SAM-Legal: Turning Key Clients Into Strategic Accounts, a Guide to Law firm Strategic Account Management” by Steve Bell and Silvia Coulter.

3.4 times more likely to increase profit by 20 percent or more with strategic accounts. 4.5 times more likely to experience significant year-over-year client satisfaction improvement.

One key difference between traditional Client Teams and Strategic Account Management (SAM) is the emergence of business professionals (not necessarily and not often CPAs or lawyers) to lead SAM ...

This initiative laid the groundwork for the Strategic Account Specialist (SAS) certification, which has since certified over 50 professionals, driving consistency in account management worldwide. The ...

In these ways, AI-assisted Account Planning could expand the scope of productivity, strategic gains and ease that is brought about by digital account planning approaches to key account management.

AVI-SPL was honored by the Strategic Account Management Association (SAMA) with the award for 2022 Outstanding Mature Program of the Year and as the inaugural recipient of the Systemic Enablement of ...

SHELTON, Conn., July 9, 2024 /PRNewswire/ -- In July of 2024, Extra Duty Solutions (EDS) announced the promotion of Ryan Horton to Director of Strategic Account Management. Horton, who began his ...

Q2 2025 Management View Anesa T. Chaibi, CEO, highlighted a record performance for the quarter, stating, "We delivered an excellent second quarter performance with record profitability." She noted ...

Most recently, he was Head of National Accounts at Hilton Capital Management. Prior to that he held leadership roles at BlackRock, Merrill Lynch, Pioneer Investments, and Evergreen Investments.