From 2013 through 2023, Cognizant had helped "guard the proverbial front door" to Clorox's network by running a "service desk ...

The University of Wisconsin Information Technology Help Desk has been alerted of an unexpected Canvas outage as of Sunday afternoon. Certain students have reported their Canvas courses no longer ...

SolarWinds has yet to publish a security advisory for this WHD vulnerability on its Trust Center and has not disclosed whether CVE-2024-28987 was exploited in the wild before Web Help Desk 12.8.3 ...

Comerica in Dallas has found its AI co-pilot, which it calls ComerIQ, is able to resolve 30% of IT issues on its own and reduce the amount of off-hours help desk support the bank must provide. Enjoy ...