Valuing employees goes a long way in delivering a superior customer experience. Casey's did a systemwide rollout of AVA (Automated Voice Assistant), a conversational AI voice ordering system powered ...

Chris Benner’s research takes clues from prior technological transitions to understand what workplace changes are possible with AI beyond job replacement or increased productivity.

In the past year since EmpiricaLab’s Norma Padrón last appeared on Goverment Technology’s “In Case You Missed It,” the company has completed the AWS Impact Accelerator for Women Founders and the ...

Over the past two years, I have had the honor and privilege of steering AEI’s Workforce Future’s Initiative in collaboration with colleagues at The Brookings Institution and The Harvard Kennedy School ...

Workforce development is finally getting the attention it deserves. But one group is often still left out of the conversation: the workers we already have. Mid- to late-career adults—individuals in ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min McKenzie Schiavone went though ...

Forbes contributors publish independent expert analyses and insights. Maria Flynn writes about the intersection of education and work. While economists debate the prospects of recession and the pace ...

EAU CLAIRE, Wis. (WEAU) - The worker shortage is a problem being seen across the country. Here in Wisconsin, funds are being given to various projects to work on long-term solutions for the lack of ...

This study of community health workers as clinical extenders demonstrates significant cost savings in managing chronic conditions among Medicaid beneficiaries. Effective chronic disease management ...

If the Trump administration truly wants to bring manufacturing back to its “glory days,” it’s going to have to invest in workforce development and allow the decisions on how to train people to occur ...

In our mountain community, where outdoor recreation and activities draw visitors from across the globe, the beating heart of our economy lies in our people. Our people make up our workforce. From ...

Hundreds of thousands of dollars are up for grabs to help build an even more skilled workforce in El Paso and Teller counties. The Pikes Peak Workforce Center announced this week it has $220,000 ...