Citing shifting guest preferences and rising use of digital tools, MGM has closed concierge desks at several properties while ...

MGM Resorts reports 34 employees are losing their jobs at the concierge desks at a half-dozen MGM Resorts International ...

One of the major hospitality companies on the Las Vegas Strip is laying off concierge staff in nearly all of its hotels, the ...

The operational change comes in response to changing guest behavior that increasingly favors digital and phone interactions ...

MGM Resorts International has announced that it will close in-person concierge services at most of its Las Vegas Strip ...

MGM Resorts is closing the manned concierge desks of six venues on the Las Vegas Strip, according to recent reports.

MGM Resorts will close concierge services at multiple Las Vegas hotels, impacting 34 employees, amid concerns of reduced ...