Microsoft on Wednesday denied claims that it uses customer data from its Microsoft 365 applications, including Word and Excel, to train artificial intelligence models.

Microsoft says it isn’t using customer data from its Microsoft 365 apps to train its AI models. The clarification addresses reports circulating online in the last few weeks claiming Microsoft required Word and Excel users to opt out of training the company’s AI systems.

Following concerns that Microsoft is using connected experiences in its office apps to train its AI language models, the company clarified that worries are unfounded.

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Microsoft has denied claims that it uses Microsoft 365 apps (including Word, Excel, and PowerPoint) to collect data to train the company's artificial intelligence (AI) models.

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The controversy erupted as social media users speculated the possibility based on the "opt-out" feature inside Microsoft 365 Suite

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