Reports about a problem at Bank of America spiked around 12:45 pm ET on Downdetector, which collects data on outages. Many customers complained they could not see their account balances.

More than 20,000 people reported issues with Bank of America's online and mobile banking systems, as well as ATM services, by 12:20 p.m. EDT Wednesday, according to the reporting website Downdetector.

On Wednesday afternoon, Bank of America customers reported having problems accessing their online accounts. Some even reported seeing a balance of $0.

NEW YORK (PIX11) — Some Bank of America users reported problems accessing their funds online Wednesday. Some online services appear to be down, according to Downdetector. A message on the Bank ...

Widespread outage hits Bank of America customers 00:27. Bank of America customers reported problems accessing their online accounts on Wednesday, with some saying they were unable to sign in and ...

NEW YORK (PIX11) — Some Bank of America users reported problems accessing their funds online Wednesday. Some online services appeared to be down, according to Downdetector. Those issues were ...