A penny for the thoughts of our thankless call center workers. Long have they had to endure indignant customers fuming at ...

The call center agent, now 29, had tried everything to eliminate what a colleague called the “Indian-ism” in his accent.

As the tech stack grows, so does the risk of complexity without clarity. To avoid chasing trends, leaders must focus on ...

Every industrial revolution has its skeptics and its winners. The ones who thrived didn’t dismiss the change—they embraced it ...

Call center agents are increasingly facing accusations of being AI chatbots, leading to heightened customer frustration and emotional distress for the staff.

What truly sets a company and individuals apart in the bustling landscape of Philippine business, where competition is fierce ...

James Gunn’s pointedly bright, colorful, canine-forward new movie, “Superman,” is the second launch in a dozen years of a new ...

A college degree is a great asset when looking for a work at home job, and statistics show that people with higher level ...

Defensive change was inevitable and immediate. DeForest Buckner, the Indianapolis Colts’ elder statesman/cornerstone, ...

Among those prisoners being sent from CECOT to Caracas is 25-year-old Neri Jose Alvarado Borges, a university student who ...

Daoud Salahuddin, who assassinated an anti-regime former Iranian diplomat in 1980, lived with and worked for Imam Nahidian, ...