Soon, many patients might initiate contact with the health system not by speaking with a call center worker or receptionist, but with AI.

Fusion CX, a global customer experience (CX) services provider, on Monday announced its expansion in the Philippines with the ...

SkyTech Solutions, one of Bangladesh’s top outsourcing firms, faced a sudden reckoning. The core tasks of a major project, which generated a steady source of revenue, were handed over to artificial ...

When the Alliance of Concerned Teachers (ACT) launched the Education International (EI) Go Public! Fund Education campaign in ...

President Donald Trump on Tuesday deflected questions over the Justice Department's decision to interview Jeffrey Epstein's former girlfriend Ghislaine Maxwell, who was convicted of helping the ...

President Donald Trump hosts Philippine President Ferdinand Marcos Jr. on Tuesday at the White House, seeking closer security ...

President Donald Trump says the U.S. will change its partnership with Israel to run new food centers in Gaza amid a growing ...

Optimism can be found in many ways, but the only way it has been consistently produced at Halas Hall over the last decade or ...

When fashion designer Pia Gladys Perey gave birth to her identical twin girls, Savina and Serena, 14 years old, she didn't think they'd grow up to be aspiring actresses. Born in Makati, the identical ...

When you call a 1-800 number, you’ll often end up speaking to someone in the Philippines. Call centers are a huge part of the country’s economy, employing more than a million people. In recent years, ...

At an evangelical community church in Quezon City, 42-year-old Cristina Forres serves as a volunteer in the children’s ...

MANILA – The Commission on Filipinos Overseas (CFO) is encouraging Filipinos around the globe to invest in the Philippines ...