When you call a 1-800 number, you’ll often end up speaking to someone in the Philippines. Call centers are a huge part of the country’s economy, employing more than a million people. In recent years, ...

The documentary exposes the ‘Thane Call Center Scam’ and goes behind the criminal networks operating from India that swindled the American citizens while sitting in India.

Nearly three dozen 911 calls have been made from an immigrant detention center in the Florida Everglades, and new records are ...

“We deeply regret the passing of Malcolm-Jamal Warner at Playa Grande. He was swept away by a strong rip current and died by drowning,” Costa Rica’s volunteer lifeguard association, Caribbean Guard, ...

Of those, more than 200 appear to have had outages of services related to patient care following CrowdStrike’s disastrous ...

San Antonio released 911 calls from the deadly June flood, revealing the chaos as residents struggled to escape rising waters and inadequate protection.

Generic disaster plans fail the vulnerable. Here's how to build tailored healthcare strategies before the next Texas-level ...