Nearly three dozen 911 calls have been made from an immigrant detention center in the Florida Everglades, and new records are ...

San Antonio released 911 calls from the deadly June flood, revealing the chaos as residents struggled to escape rising waters and inadequate protection.

When you call a 1-800 number, you’ll often end up speaking to someone in the Philippines. Call centers are a huge part of the country’s economy, employing more than a million people. In recent years, ...

Generic disaster plans fail the vulnerable. Here's how to build tailored healthcare strategies before the next Texas-level ...