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CloudZA brings AI to the contact centre, and it’s changing everythingIssued by CloudZAJohannesburg, 23 Jul 2025Visit our press officeCloudZA’s AI helps agents stay on track. If you’ve ever sat on a ...
Agentic AI doesn’t spell the end of human call centre workers, says Salesforce By Christopher TredgerJohannesburg, 21 Jul 2025Linda Saunders, country manager and senior director of Solution ...
Edo State Governor, Monday Okpebholo, has defended his remarks on Labour Party’s 2023 presidential candidate, Peter Obi, amid ...
As president of the Australian Human Rights Commission, Hugh de Kretser walks a fine line. How can the organisation speak to ...
A new book explores how media outlets are controlled by powerful forces, from governments to corporations, in Africa and ...