CloudZA brings AI to the contact centre, and it’s changing everythingIssued by CloudZAJohannesburg, 23 Jul 2025Visit our press officeCloudZA’s AI helps agents stay on track. If you’ve ever sat on a ...

Agentic AI doesn’t spell the end of human call centre workers, says Salesforce By Christopher TredgerJohannesburg, 21 Jul 2025Linda Saunders, country manager and senior director of Solution ...

Pakistan police have arrested 149 people in a raid on a scam call centre, the country's National Cyber Crime Investigation Agency (NCCIA) said on Thursday.

A South African Man’s TikTok About Quitting His Call Centre Job Due to Its Repetitive Nature Had Viewers Laughing and Sharing Their Own Relatable Experiences.

June 2025 – In celebration of Youth Month, Engen is proud to highlight the success of its inaugural Call Centre Skills Centre (CSC) learnership and announce the intake of ten new trainees—all people ...

To verify the details, please watch the video The African Medical Centre of Excellence was established with a $300 million investment by Afreximbank and King’s College Hospital London.

The Tema Development Company (TDC) Limited has officially launched an innovative suite of client services, including a 24-hour call centre alongside newly introduced Prestige and Premium Service ...

Call centre AI-powered ‘accent naturaliser’ tech arrives in Australia If you are speaking to a call centre worker anytime soon you’re going to notice something remarkable.

In celebration of Youth Month, Engen is proud to highlight the success of its inaugural Call Centre Skills Centre (CSC) learnership and announce the intake of ten new trainees—all people with ...

Abraham Bolden, the first African American Secret Service agent on the White House Detail, finally testified before a congressional committee about JFK assassination security failures, receiving a ...