Design your online and offline experiences with the same core values and excellence in mind to build customer loyalty and ...

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

With Cloud AI Studio, Genesys is betting that no-code, emotionally intelligent AI agents can finally fix the broken customer ...

By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into ...

Ditch the customer service script and see how acting human improves service. “I want to be a robot.” That’s what the job candidate told me during her interview, and she meant it. Her ideal job was one ...

AI's capability for instant multilingual interaction is transformative. Now, a customer service agent in Paris can support clients in São Paulo, Berlin or Seoul—in their native languages.

The principles that guide your personal decisions should extend to how you prioritize customer needs. I’ve found that ...

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

Kirkland, WA, June 09, 2025 (GLOBE NEWSWIRE) -- Ariana Designs and Interiors, an award-winning design firm and part of the Ariid Group, announced the expansion of its comprehensive design-build ...

Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% made $34,780. Salary Outlook.

How to contact The Denver Post Denver Post Switchboard: 303-954-1010 Toll-free number: 1-800-336-7678 Denver Post Membership and Delivery Issues: 303-832-3232 Denver Post Newsroom: 303-954-1201 or… ...