Results of a survey commissioned by Engage People, a loyalty network that enables program members to pay with points directly ...

New integration combines Clutch’s AI-powered Customer Data Platform (CDP) with advanced 1:1 Loyalty, Stored Value, and Offer management capabilities.

The Australian Loyalty Association’s Asia Pacific Loyalty Awards saw Endeavour Group secure two wins across its retail stores ...

Leading UAE companies are investing in AI-powered loyalty programmes, with a focus on creating seamless, high-value ...

There’s a shift in consumer behaviors that are impacting the consumer health brands market. This finding comes from a new ...

The traditional approach to gauging loyalty often relies on RFV—recency, frequency, and lifetime value. While these metrics ...

The "gamification" of supermarket loyalty programs could be influencing customers without them realising, according to the ...

J.D. Power Reports Original Equipment Tire Brands Losing Grip on Customer Loyalty - Goodyear Ranks Highest in Luxury Segment ...

In a world where consumers are constantly bombarded with advertisements, brands must find innovative ways to capture ...

The future of grocery loyalty programs is AI-driven, hyper-personalized and omnichannel. As consumer expectations continue to ...

The retailer spoke to DIY and pro customers to draw insights from their behavior, allowing the unique needs of both customer ...