We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Manchester United are asking intermediaries whether Chelsea are still interested in Alejandro Garnacho according to reports.The Blues have had a busy start to the summer and have already made ...

Lakers Contact 6-Foot-10 Forward in Trade Report originally appeared on Athlon Sports. The Los Angeles Lakers enter the NBA offseason with plenty of questions after a disappointing first-round ...

A popular Jersey Shore restaurant is receiving backlash for a social media video in which the co-owner told customers to “f--- off.” Taylor Sam’s, a popular brunch spot with locations in ...

Alex Ratner was trying to get in a few hours of work after putting his kids to bed when news broke that Meta Platforms Inc. planned to invest billions of dollars in data-labeling startup Scale AI ...

Customer Contact Week (CCW) 2025 will take place from June 9-12, 2025, at the Caesars Forum in Las Vegas. The event brings together leaders in contact center operations and customer experience (CX ...

Hackers reportedly leaked 86 million AT&T customer records, including millions of decrypted Social Security numbers and personal data.

Al Nassr sporting director Fernando Hierro is optimistic about extending Cristiano Ronaldo's stay at the club. Hierro said Thursday Al Nassr is "in contact" with Ronaldo's representatives and that ...

WideWail analyzed 1.4 million Google reviews from 18,000 U.S. dealerships to uncover what today’s car buyers and service customers really think. Our AI-powered Voice of the Customer report ...

This author thinks so By 2028, according to the report, over half (68%) of all customer service and support interactions with tech vendors could become automated, thanks to agentic AI.

CrowdStrike today announced its recognition as a Customers’ Choice in the 2025 Gartner Peer Insights™‘ Voice of the Customer’ for Endpoint Protection Platforms report 1. CrowdStrike has ...

Icertis Named a Customer’s Choice Vendor in 2025 Gartner Peer Insights™ Voice of the Customer for Contract Life Cycle Management Report ...