Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

As digital interactions dominate modern communication, the rapid evolution of cyber threats demands robust security measures ...

This survey highlights a growing trust in word-of-mouth, a preference for fresh feedback, and the critical role of owner ...

In an increasingly competitive and congested financial services industry, improving the customer onboarding experience is vital for those serious about growth.

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

The innovative platform, designed to help elevate customer engagement and operational efficiency, reflects Unifonic’s ongoing ...

According to a report by the AfDB, approximately 70 percent of small and medium-sized enterprises (SMEs) in Africa fail ...

AS businesses continue to adapt to an ever-evolving digital landscape, customer experience (CX) is anticipated to play a key ...

It’s often said that accounting is the language of business—and that language is typically numbers and data. But for some ...

Now in its second year, the event for customer-obsessed product teams, hosted by Dovetail, will feature industry leaders from Microsoft AI, Atlassian, OpenAI, and more as they discuss the latest ...

Tofu, the unified AI platform for B2B marketing teams, today announced it has raised $12 million in Series A funding.

ISELIN, N.J., Feb. 11, 2025 (GLOBE NEWSWIRE) -- Provident Bank, a leading New Jersey-based financial institution, is pleased ...